Support

Need help with Painting for Annabelle, or have an idea for something new? We'd love to hear from you.

Email andy@donkeyapp.com and we'll get back to you.

Common questions

Where are my child's pictures saved?
On your iPad, inside the app. Open 🖼️ My pictures from the welcome screen.

How do I send a picture to family?
Open a picture in 🖼️ My pictures and tap 📤 to share it by Mail, Messages or AirDrop.

How do I put a photo in a painting?
Tap 📷 on the left, choose a photo or take one, then tap ✂️ to cut out just the person. Tap ✅ to stick it down.

Something has been added that shouldn't be.
Tap ↩️ to undo, or 🧹 to start again.

Is it really free?
Yes. There are no adverts and nothing to unlock. Grown-ups can leave an optional tip via 💛 Grown-ups on the welcome screen.